Hotel & Restaurant Services (HRS)

This course is designed to train a holistic set of skills for the tourism industry in several departments. It covers the basic, common, and core competencies required in the delivery of food and beverage service in various foodservice facilities. It covers the core competencies of preparing the dining room for service, welcoming guests and taking food and beverage orders, promoting food and beverage products, providing food and beverage service to guests, providing room service, and receiving and handling guest concerns.

It is also designed to enhance the knowledge, skills, and attitude in bread and pastry production to prepare and present desserts, as well competencies that a person must achieve to clean kitchen areas, cook/prepare hot, cold meals and desserts for guests in various food and beverage service facilities.

The course also enhances the knowledge, skills, and attitude of a bartender/barista in cleaning bar areas, operating bars, preparing and mixing cocktails in accordance with industry standards.